ACCC: Selling toys on the internet - It's no game

The Australian Competition and Consumer Commission (ACCC) said internet toy traders have been reminded they must meet mandatory safety standards for their products after hazardous toys were made available on websites.

"After a consumer complaint, the Australian Competition and Consumer Commission tested two toy cars being sold through against the standard," ACCC Deputy Chair Peter Kell said.

"Independent tests confirmed the toys failed to meet the mandatory Australian standard for toys for children up to and including 36 months of age. Parts broke off during testing and could be a choking hazard," he said.

The ACCC has accepted a court enforceable undertaking from Kyberguard Pty Ltd, the parent company of the website.

Kyberguard was quick to react and conducted a voluntary recall of the products and contacted each purchaser individually.

Kyberguard offered full refunds to all consumers who had bought the toys and provided undertakings that it will:

  • refrain from similar conduct in the future;
  • ensure that all products sold on the website that are subject to a prescribed consumer product safety standard or information standard under the Trade Practices Act 1974, comply;
  • establish and implement a trade practices compliance program for all employees of the company; and
  • ensure that any test reports for products advertised for sale on are not more than 12 months old, and are supplied by an Australian NATA accredited testing agency.

26 February, 2009


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