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» Information Technology Outsourcing Agreements - Checklist of Key Issues
Information Technology Outsourcing Agreements - Checklist of Key Issues
- What assets are to be sold to the supplier?
- What third party contracts are to be assigned to the supplier?
- What client contracts are to be novated to the supplier?
- Is a lower level of service applicable to the transition period?
- What are the parties' migration obligations?
- What personnel are to transferred to the supplier, and on what terms?
- What is the duration of the initial term for the services?
- On what basis can this initial term be renewed?
- Have the system specifications been agreed in relation to the provision of the services?
- Have the service levels been agreed?
- Does the customer have a right to inspect its data and the system generally?
- Does the customer have a right of aduit to determine the supplier's compliance with security requirements, quality assurance and related matters?
- What reversion services are required at the conclusion of the contract?
- Who is to meet the cost of the reversion services?
- Has the price for the assets been agreed?
- Have the charges for the services been agreed?
- Are the charges for the services subject to a performance rebate in respect of sub-standard performance?
- Has the manner of payment been agreed?
- Is the supplier to provide a financial undertaking?
- Is the supplier required to take out any form of insurance?
- Is the liability of the supplier for damages capped or uncapped?
- Does the supplier have a right to sub-contract any part of its obligations?
- Are disputes to be submitted to arbitration?
- What is the governing law of this contract?
- What are the addresses for services of notices?
- How is the contract to be executed?
This checklist is an extract from
Computer Contracts Principles and Precedents, by Hughes and Sharpe. To enquire about purchasing this looseleaf service, visit the
LawBook Company.
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